AMAZING CULTURE!

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1. Employee of the Month gift cards.

2. Pastries or breakfast for morning meetings once a month.

3. Anniversary bonus for employees.

4. Treat employees with respect and remind them that their work matters.

5. Set expectations from the beginning.

6. We hire candidates with great attitudes that match our culture.

7. Great people attract great people.

 

GREAT CUSTOMER SERVICE!

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1. Active Listening: Our goal is to listen attentively to our clients' and employees’ needs, concerns, and feedback, so we can provide more effective solutions.

2. Responsive Communication: We respond to our clients’ and employees’ inquiries promptly with clear and concise information.

3. Frequent Site Visits: We are present, and we visit to show that we care.

4. Tailored to your business: Each client is unique, and we tailored our services to meet their expectations and goals.

5. Problem Resolution: When there is a problem, we focus on finding the solution rather than placing blame. We will apologize and will work tirelessly to find a solution to resolve the problem immediately.

6. Positive Attitude: We will always maintain a positive attitude. We believe that having a positive attitude will always make the job easier for everyone involved.

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CLIENT BENEFITS

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1. Expertise in Hospitality Recruitment: We specialize in the hospitality industry, particularly hotels, we have extensive experience and networks tailored to this sector that allow us to attract top talent. We understand the specific skill sets and qualities required for various hotel roles, from front desk staff to housekeeping, and can efficiently identify candidates who align with your hotel's unique needs.

2. Faster Hiring Process: The hospitality industry often experiences rapid fluctuations in staffing needs due to seasonal peaks and special events. We maintain databases of pre-screened candidates who are ready to step into hotel positions on short notice. This enables your hotel to fill vacancies quickly, ensuring smooth operations even during unexpected staff shortages.

3. Cost Savings: Hotels can save on recruitment costs by partnering with staffing agencies. The expenses associated with advertising job openings, conducting interviews, and onboarding new hires can add up. We handle these aspects, streamlining the hiring process and reducing your HR department's workload.

4. Access to a Diverse Talent Pool: A reputable staffing agency has access to a diverse range of candidates with varying backgrounds and skills. This diversity is crucial in a hotel environment where guest interactions are frequent and culturally sensitive. We can provide candidates who are not only skilled but also capable of meeting the diverse needs of your guests.

5. Temporary and Permanent Staffing Solutions: Hotels often require both temporary and permanent staff. Seasonal fluctuations, special events, and unexpected staff absences may necessitate temporary staffing, while permanent roles require careful consideration. A staffing agency can provide both options, helping you maintain consistency in service quality while also allowing you to evaluate temporary employees for potential permanent positions.​

 

OVER 30 YEARS OF EXPERIENCE

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1. Housekeeping Expertise: Our extensive involvement in overseeing housekeeping departments grants us invaluable insight into effectively sourcing top-tier candidates within the market. This hands-on experience uniquely positions us to align with your requirements as our esteemed client.

2. Proven Success at 4 Dymond Resort: Successfully servicing a sprawling 4 Dymond resort, encompassing over 1400 rooms, necessitates unwavering attention to detail, unwavering dedication, exceptional organizational prowess, adept management capabilities, and a thriving organizational culture.

3. Elevated Customer Service Proficiency: Flourishing in the hospitality industry hinges on delivering elevated customer service around the clock. With our enduring presence within this dynamic sector spanning decades, we not only comprehend this demand but also bring to bear our resolute passion, ensuring we consistently surpass these lofty expectations.